๐Ÿ“„ Complete Transparency

Service Agreement & Fee Disclosure

Know exactly what you're paying for. No hidden costs, no surprises. Every fee explained in detail before you commit.

๐Ÿ† Licensed Agent MM2H 1069 | 98% Success Rate | 5+ Years Experience

๐Ÿ“‹ What to Expect

When you engage MCS (MM2H) Sdn Bhd (License: MM2H 1069), you will receive a comprehensive service agreement detailing all fees, services, and terms. This page provides a complete summary of our standard pricing and policies.

Our commitment: Every cost is disclosed upfront. We believe transparency builds trust, and trust leads to successful long-term relationships.

๐Ÿ’ฐ Complete Fee Structure

๐Ÿ›๏ธ

1. Government Fees (Paid to Malaysian Authorities)

โš ๏ธ Important: These fees are NOT paid to MCS. They are collected by us on behalf of the government and remitted directly to MOTAC and Immigration authorities. We provide official receipts for all government fees.

Fee Type Silver (5yr) Gold (15yr) Platinum (20yr) SEZ (10yr) When Payable
Participation Fee RM 1,000 RM 3,000 RM 200,000 RM 1,000 Upon submission
Renewal Fee
(Every 5 years)
RM 1,500 RM 3,000 RM 5,000 RM 300 Every 5 years
Total Govt Fees (5 Years) RM 2,500 RM 6,000 RM 205,000 RM 1,300

Official Source: Ministry of Tourism, Arts and Culture (MOTAC) official fee schedule, last updated June 2024. Fees subject to change by government policy.

๐Ÿ’ผ

2. MCS Professional Service Fees (Paid to Our Agency)

โœ… Our Service Charges: These are our professional fees for the comprehensive work we perform on your behalf. All-inclusive pricing with no hidden add-ons.

Service Tier Silver (5yr) Gold (15yr) Platinum (20yr) SEZ (10yr)
Base Application Fee RM 40,000 RM 55,000 RM 70,000 RM 35,000

โœ… What's Included in Our Service Fee:

โœ“ Free initial consultation (no obligation)
โœ“ Eligibility assessment & tier recommendation
โœ“ Complete document checklist & preparation
โœ“ Document review & quality assurance
โœ“ Application form completion (all forms)
โœ“ Official submission to MOTAC & Immigration
โœ“ Follow-up with authorities on your behalf
โœ“ Regular status updates & communication
โœ“ Bank account opening assistance
โœ“ Fixed deposit placement coordination
โœ“ Medical examination arrangement
โœ“ Insurance provider liaison & setup
โœ“ Visa collection accompaniment (Putrajaya)
โœ“ Post-approval support (12 months included)
โœ“ Compliance guidance & requirement tracking
โœ“ Renewal reminder service (every 5 years)

๐Ÿ’ณ Payment Schedule (50/50 Split):

1 First Payment (50%) - Upon Signing Service Agreement

Silver:

RM 20,000

Gold:

RM 27,500

Platinum:

RM 35,000

SEZ:

RM 17,500

2 Second Payment (50%) - Upon MM2H Approval from MOTAC

Silver:

RM 20,000

Gold:

RM 27,500

Platinum:

RM 35,000

SEZ:

RM 17,500

๐Ÿ“Œ Note: Government participation fee is collected with the first payment and remitted to MOTAC upon application submission. We provide official government receipts.

๐Ÿ“ฆ Optional Add-On Services:

Property Search & Purchase Assistance
Property sourcing, viewing arrangements, developer connections, negotiation support, legal coordination
RM 10,000 - RM 20,000
(varies by complexity)
Annual Compliance Services (After Year 1)
Ongoing support, document updates, address changes, renewal assistance
RM 5,000/year
Dependent Addition Service
Adding new dependents (spouse, children, parents) to existing MM2H visa
RM 5,000 per dependent
Visa Renewal Processing (After 5 Years)
Complete renewal application handling, document updates, submission to authorities
RM 8,000 - RM 15,000
(varies by tier)
๐Ÿฅ

3. Third-Party Costs (Paid Directly to Service Providers)

โŒ We do NOT collect or profit from these fees. You pay these directly to the respective service providers (insurance companies, clinics, banks, lawyers). We provide recommendations and coordinate appointments only.

Service Provider Estimated Cost When Payable
Medical Insurance Company
(Mandatory for applicants under 60 years old)
RM 3,000 - 8,000/year
Depends on age, coverage
Before visa issuance
Medical Clinic/Hospital
(Approved panel clinics only)
RM 500 - 1,000
Per person
After approval, before visa
Home Country Authorities
(Police clearance certificate)
Varies by country
Typically USD 20-100
During document preparation
Property Lawyer
(Legal fees + stamp duty)
3-5% of property value
e.g., RM 18K-30K for RM 600K
Upon property purchase
Malaysian Bank
(Account opening, FD placement fees)
RM 200 - 500 Upon account opening
Translation Services
(If documents not in English/Malay)
RM 500 - 2,000
Depends on volume
During document preparation
Notary Public
(Document certification)
RM 200 - 500 As needed
TOTAL THIRD-PARTY COSTS RM 22,000 - 60,000 (First year estimate)

๐Ÿค Our Role: We provide recommendations for reputable service providers and coordinate appointments to make your process smooth. However, you contract and pay them directly - we do not collect or profit from these third-party fees.

โ†ฉ๏ธ Refund Policy

๐Ÿ›๏ธ Government Fees

โŒ NON-REFUNDABLE

Once submitted to MOTAC and Immigration authorities, government fees cannot be refunded regardless of approval outcome. This is set by government policy, not an MCS decision.

๐Ÿ’ผ MCS Service Fees

1 Before Application Submission

If Client Changes Mind:

50% refund of first payment (minus work already completed and documented)

If We Determine Ineligibility:

100% refund of all payments made to MCS (we take responsibility for initial assessment)

2 After Submission, Before Approval

If Client Withdraws Application:

No refund (all professional work completed up to withdrawal point)

If Rejection Due to Our Error:

100% refund of second payment (50% of total fee). We take full responsibility for documentation errors or professional negligence.

If Rejection Due to Client Circumstances:

No refund. Examples: undisclosed criminal record, false documents, financial status changes, government policy changes, quota restrictions.

3 After MM2H Approval

All Payments Final - Service Successfully Completed โœ“

๐Ÿฅ Third-Party Costs

Refund policies are determined by individual service providers (insurance companies, clinics, banks, lawyers). MCS has no control over these refund decisions as you contract directly with them.

๐Ÿค Our Transparency Pledge

๐Ÿ“„

Written Agreement

Every client receives a detailed service agreement clearly stating all fees, payment terms, services included, and refund policy before signing.

๐Ÿ’ต

No Hidden Fees

All costs are disclosed upfront in writing. We will NEVER charge you additional fees without prior written agreement and your explicit consent.

๐Ÿงพ

Itemized Invoices

All invoices clearly separate government fees, our service fees, and any third-party costs. Every charge is explained and justified.

๐Ÿ›๏ธ

Government Fee Receipts

We provide official receipts from MOTAC and Immigration Department for all government fees paid on your behalf. Full paper trail for your records.

โŒ

No Markup on Third-Party Services

We do not take commissions, kickbacks, or markups from insurance companies, clinics, banks, or lawyers we recommend. Our advice is impartial.

๐Ÿ“ž

Open Communication

Questions about fees? Confused about a charge? Ask anytime. We're happy to explain every cost in detail and provide supporting documentation.

๐Ÿ“ฅ Get Your Personalized Fee Quote

Schedule a free consultation to receive a detailed, written fee breakdown tailored to your specific situation. No obligation, no pressure.

๐Ÿ“ž Schedule Free Consultation ๐Ÿงฎ Use Fee Calculator

๐Ÿ“„ Sample service agreement available upon request | ๐Ÿค 98% success rate | ๐Ÿ† Licensed MM2H 1069