Privacy Policy

Note: This Privacy Policy applies to MCS (MM2H) Sdn Bhd and describes how we collect, use, and protect your personal information when you use our website and services.

1. Introduction

MCS (MM2H) Sdn Bhd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website applymm2h.com.my or use our services.

By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Fill out contact forms or inquiry forms
• Use our eligibility checker or cost calculator
• Subscribe to our newsletter or updates
• Contact us via email, WhatsApp, or WeChat
• Submit an MM2H application through our services

This information may include:

• Name and contact information (email, phone number, address)
• Date of birth and nationality
• Financial information (income, assets, investment capacity)
• Passport and identification documents
• Family information (spouse, dependents)
• Property preferences and investment goals

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website and search terms
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide our services: Process your MM2H application, assess eligibility, and provide consultation
• To communicate with you: Respond to inquiries, send updates, and provide customer support
• To improve our services: Analyze website usage and optimize user experience
• To comply with legal obligations: Meet regulatory requirements and prevent fraud
• To send marketing communications: Share relevant information about MM2H programs (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Government authorities: Malaysian Immigration Department, MOTAC, and other relevant government agencies for MM2H application processing
• Service providers: Third-party vendors who assist with document processing, translation services, or website hosting
• Legal requirements: When required by law or to protect our legal rights
• Business transfers: In connection with a merger, sale, or acquisition of our business

We do NOT sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure servers and encrypted databases
• Restricted access to personal information
• Regular security audits and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

• Essential cookies: Required for website functionality
• Analytics cookies: To understand how visitors use our website
• Marketing cookies: To show relevant advertisements (with your consent)

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

7. Your Rights and Choices

Under Malaysian Personal Data Protection Act 2010 (PDPA), you have the right to:

• Access: Request a copy of your personal information we hold
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Withdrawal of consent: Opt-out of marketing communications at any time
• Data portability: Request your data in a commonly used format

To exercise these rights, please contact us at hello@mishu.my

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. MM2H application documents may be retained for up to 7 years for legal compliance purposes.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in Malaysia or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

This Privacy Policy complies with the Malaysian Personal Data Protection Act 2010 (PDPA)